i8club Privacy Policy

When you register and use i8club, we collect certain personal information that is necessary to operate the platform safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). When you use the platform on a mobile device or browser, we may automatically collect technical data such as your IP address, device type, operating system, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform for Filipino players. We do not collect sensitive personal information beyond what is strictly required for account verification, payment processing, and regulatory compliance. All data collection is carried out transparently and in accordance with the Data Privacy Act of 2012 of the Philippines.

The personal information you provide to i8club is used exclusively to deliver, maintain, and improve the services available on our platform. Your identity and age verification data is used to confirm that you meet the minimum age requirement of 21 years and to comply with our licensing obligations in the Philippines. Transaction data is used to process your deposits and withdrawals accurately and to maintain a complete record of your account activity for your reference and for audit purposes. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our platform policies — we do not use your contact information for unsolicited marketing without your consent. Aggregated and anonymised usage data may be analysed internally to understand how players interact with the game lobby, casino section, and mobile app, allowing us to make informed improvements to the platform experience. We will never sell, rent, or trade your personal information to third-party advertisers or data brokers. If you have questions about how your data is used, the FAQ page provides additional guidance.

i8club does not share your personal data with third parties except in the limited circumstances described in this section. We work with trusted payment service providers to process deposits and withdrawals in PHP; these providers receive only the transaction data necessary to complete your payment and are contractually required to protect your information. We may share data with identity verification partners who assist us in confirming the authenticity of the documents you submit during the registration process. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with that legal obligation and, where permitted, will notify you of the disclosure. We do not share your data with game developers, content providers, or any other commercial partners for marketing or profiling purposes. All third parties who receive your data are bound by data processing agreements that require them to handle your information with the same level of care that we apply internally. For more information on your rights regarding data sharing, please review the section below on your data rights.

Protecting the personal and financial information of our players is a core responsibility that i8club takes seriously. We apply industry-standard encryption protocols to all data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection best practices. Our systems are regularly reviewed and tested to identify and address potential security vulnerabilities before they can be exploited. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. We also encourage you to protect your own account by using a strong, unique password and by logging out of the platform when using a shared or public device. If you suspect any unauthorised access to your account, please contact us immediately using the details provided in the footer of this page.

As a registered player on i8club and as a data subject under Philippine law, you have a number of rights in relation to the personal information we hold about you. You have the right to request access to your personal data at any time, and we will provide you with a copy of the information we hold within a reasonable timeframe. If any of the information we hold is inaccurate or out of date, you have the right to request that it be corrected, and we will update our records accordingly. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you wish to object to a particular use of your data or to withdraw consent you have previously given, you may do so by contacting us, and we will review your request promptly. You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please use the contact information provided in the footer of this page. For general questions about your account, the FAQ page is a good starting point.

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure in order to comply with anti-money laundering regulations. When you access i8club through a browser, we may use cookies and similar technologies to maintain your session, remember your preferences, and collect anonymised analytics data about how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled; optional analytics cookies may be declined through your browser settings. We do not use cookies to track your activity across third-party websites or to serve you targeted advertising outside of the i8club platform. If you have questions about how cookies affect your experience on the platform, the FAQ page provides further detail. Changes to this Privacy Policy will be published on this page with an updated effective date, and continued use of the platform constitutes acceptance of the revised policy.